This privacy statement was last updated on 13th August 2020. Use of personal data Your data is collected for business purposes. Personal data means: all information about an identified or identifiable natural person; an identifiable natural person who can be identified directly or indirectly, in particular by means of an identifier such as a name, an identification number, location, an online identifier or one or more elements that are characteristics of the physical, physiological, genetic, psychological, economic, cultural or social identity. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means to collect, store, transfer, use or otherwise act on the information.
By using our service, you leave certain information with us. This could be personal data. We only keep and use the personal data provided by you, within the framework of the service you request, or when it is clear, that they are provided to us to process. We use the following data for the purposes mentioned in this privacy statement:
-Name, address and postcode
Handling orders When you request a service from us, we use your personal data for the processing thereof. If necessary for further processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement. Advertisement We may, in addition to the information on our website, inform you about our (new) products and services by;
-Direct mail (post)
Contact form If you fill out a contact form on the website, or send us an email, the data sent to us will be kept for as long as the nature of the details in the form or the content within your email is required by us to fulfill your request. Publishing We do not publish your data unless express permission has been granted. Third parties We do not provide your personal data to third parties without your permission, unless we are obliged to do so based on the law, a court decision or if necessary for the execution of an agreement between you and Gladstone & Co. Accountants (implied consent). Our website and newsletters are hosted and managed by our in-house team fully compliant with GDPR requirements, which means we meet the conditions of the GDPR. Security We take security measures to limit abuse of, and unauthorised access to, personal data.
This enables us to tailor make the communication and information provision to our website visitors’ needs. We are not able to see who visits our website or from which PC/Device the visit takes place. Tracking cookies Such as advertising cookies that are meant for showing relevant advertisements. Personal interest can be derived from the information of visited websites. This allows organisations, for example, to show their website visitors targeted advertisements. Tracking cookies make it possible to create profiles of people and treat them differently.
-Sought a processing agreement with Google;
-Made sure your data is processed pseudo-anonymously (=Pseudo-anonymous data =personal data that is processed in such a way that it can no longer be traced without the useof additional information, but which makes a person individual, such as an encrypted emailaddress or user ID);
-Your data is not shared. This has been disabled;
-We do not use other Google services in combination with Google Analytics Cookies.
Hotjar contains the possibility to use user recordings to view users navigating through the website. A registration is made of page views, mouse movements, clicks and data input.
These recordings in Hotjar are pseudo-anonymous. This means that we have the user recording information at our disposal, but without them being personally identifiable.
This is done as follows:
-Hiding imported information in input fields. Information that a user fills in, for example, suchas personal data such as address details or an email address, is not stored. These settingsapply across the entire site.
-Hiding specific elements. Specific elements such as input fields and ‘normal’ text can beexcluded from the recordings and heat maps.
Facebook tracking cookies
The Facebook cookie looks at which pages are opened. Based on the website use, we can show relevant information on Facebook. This cookie comes from Facebook and is kept for a maximum of 2 years. The data processed within Facebook falls under pseudo-anonymous data.
Facebook and LinkedIn look-a-like audiences
Facebook and LinkedIn are responsible for the permission to apply this data, you can easily adjust these settings in your own Facebook and/or LinkedIn profile.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.
Your rights regarding your data
Pursuant to Article 13 paragraph 2 sub b GDPR everyone has the right to inspect and rectify or erase his personal data or limit the processing concerning him, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via the details below.
View and change your data
For questions about our privacy statement or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the information below.
Mohammed Quadri, Gladstone & Co. Accountants, 75 Creighton Avenue, East Ham, London E6 3DTTel: 020 8637 2108e-mail: firstname.lastname@example.orgApplicable law The law of England & Wales applies to this policy.